Alphanet Solutions: experience that multiplies
New challenges, new solutions
Alphanet Solutions is a technology company based in Mataró specialized in citizen security and mobility management solutions for municipalities.
Since 2007, we have worked side by side with hundreds of municipalities and municipal police. A sum of projects and cases that give us a 360º vision and an experience that, put at the service of our clients, multiplies the result.
The Greek letter alpha (Alpha) is the first letter of the alphabet, the foundation of the symbolic edifice of knowledge. And it is, at the same time, a metaphor for our understanding of the profession. The well-being of the citizenry is an edifice that is built on the foundation of solid security and efficient mobility. To achieve this, you cannot start the house from the roof: knowledge is always the best building material. The network (net) is the tool to have it.
Alpha-net. Alphanet
Alphanet Solutions Philosophy
Working to build a better country
Our philosophy of continuous improvement is aligned with a strong commitment and responsibility to people and society. We are aware of the importance of our activity and for this reason we take all measures to comply with legislation on safety, sustainability and personal data protection.
Commitment to quality and the environment
At Alphanet, we believe that our commitment to our customers and our responsibility for the impact of our business activity on the environment are crucial points that must underpin our values and the way we do things.
Therefore, we establish the following points as a reference to articulate all the processes related to our activity, in accordance with ISO 9001: 2015 (quality) and ISO 14001: 2015 (environment) standards.
Continuous improvement philosophy
Encouragement and constant search for continuous improvement, where the customer is the main beneficiary of quality products and services. Our goal is to build a relationship of trust with our customers, where their satisfaction is our absolute priority.
High level of communication
Along these lines, we firmly believe in long-term, lasting relationships with our customers. For this reason, we encourage fluid communication and measure and analyze their satisfaction. The aim is not only to provide excellent service, but also to detect new needs and solve them.
Personal growth of our team
It is also fundamental for us to promote the personal growth of our team, which we consolidate through continuous training programs.
Promoting ethical awareness
We promote an ethical conscience related to our activity, dedicated to public safety, being good practices not only a legal imperative, but a non-negotiable ethical requirement.
Transparency and rigor
Given the nature and magnitude of the social impact of our activity – public safety and video surveillance – we are aware of the responsibility involved, and so we are committed as an organization to making transparency and rigor a non-negotiable priority in all our practices.
Compliance with the applicable legal framework
Compliance with the legal framework applicable to our activity, being especially relevant the laws related to personal data protection and public procurement laws.
Environmental impact of our activity
We evaluate the environmental impact of our activity to anticipate and minimize it, adapting our products and services to reduce their carbon footprint.
We contribute to achieving the goals of Agenda 2030
Alphanet is committed to providing solutions adapted to the Sustainable Development Goals (SDGs) proposed by the United Nations Agenda 2030.
We intensified our efforts to support innovation at the local level, strengthening data systems to improve citizen safety and mobility management in an efficient manner.
3.6 By 2030, reduce by half the number of deaths and injuries caused by road traffic crashes worldwide.
3.9 By 2030, substantially reduce the number of deaths and illnesses from hazardous chemicals and air, water and soil pollution.
12.5 By 2030, significantly reduce waste generation through prevention, reduction, recycling and reuse.
8.8 Protect labor rights and promote a safe and secure work environment for all workers.
13.2 Incorporate climate change measures into strategies.
11.2 By 2030, provide access to safe, affordable, accessible and sustainable transport systems for all and improve road safety, including through the expansion of public transport, paying special attention to the needs of people in vulnerable situations, women, children, persons with disabilities and the elderly.
11.6 By 2030, reduce the per capita negative environmental impact of cities, including by paying special attention to air quality and municipal and other waste management.
17.17 Building effective partnerships in the public, public-private, and civil society spheres, taking advantage of the partnerships’ experience and resource-raising strategies.
We comply with all legal requirements
We are homologated
We are an approved private security company by the Departament d’Interior de la Generalitat de Catalunya, competent institution in the territory where our headquarters are located (Mataró, Barcelona).
Adapted to the public sector
Our services and our way of working are aligned with the public administration. We follow the interoperability standards and principles set by the National Interoperability Scheme (ENI) to adjust our protocols, products, procedures and systems to the standards of the administration.
Cybersecurity assurance
The electronic administration of public administration data, collected by our systems, complies with the medium category of information protection and security policy of the National Security Scheme (ENS), regulated by Royal Decree 311/2022.
Alphanet Solutions Corporate Culture Manifesto
At Alphanet, we know that the progress of societies is a shared responsibility. We believe that companies have a moral obligation to offer solutions that, beyond the strictly business activity, provide value for the population as a whole. These solutions are based on a series of ethical, technological and procedural convictions that we have condensed in this manifesto.
1. Security as a guarantee of coexistence
We believe that safety is a right of all modern societies and a guarantee of peaceful coexistence. We all have the right to feel safe in our immediate surroundings, such as public roads, schools, playgrounds or leisure areas.
2. Protection of the most vulnerable
Security is a cross-cutting asset that should especially benefit the most vulnerable people: children, the elderly, people with disabilities and other potentially fragile groups that society has an obligation to protect.
3. Respect for privacy
Security protection can never be a pretext for violating privacy or the right to privacy of individuals. It is a legal right, constitutionally recognized, and at Alphanet we believe that it is also a moral right that companies and administrations must preserve.
4. Democratization of technology
Advanced technology cannot be a redoubt of the economic or power elites. It is up to public administrations to make available to citizens the technological advances that can help them to guarantee such essential aspects as their own integrity or the personal safety of their families. Likewise, it is up to companies to offer products and services tailored to the real needs of the administration and law enforcement agencies.
5. Power of disruption
At Alphanet, we believe in the power of disruption, both in terms of technology and ideas. We know that an alternative point of view can open a new window of opportunity for our clients.
6. Public-private collaboration
We are committed to a public-private collaboration model that allows us to identify weak points, diagnose existing problems and find, together, the most appropriate solution for the benefit of citizens.
7. Transparency
This collaboration between public administrations and private companies must be developed within a framework of absolute transparency.
8. Collaborative model
We believe in the potential of collaborative technologies and in the power of collaboration between police forces. The sum of information is decisive for the effectiveness of the tools and, from a technological point of view, it has a multiplying power.
9. Territorial diversity
The economic inequalities derived from territorial diversity cannot justify a lack of protection in the counties and municipalities with fewer resources. Physical and moral integrity is a fundamental good recognized in the Constitution (art. 15) and, as such, must be protected in fairness.
10. Honesty
We are committed to an honest business model that provides necessary solutions for society with the utmost respect for people and within a strict legal and democratic framework.
11. Respect for people
We believe in people: we work for the common good of society, and that starts with our closest environment, which is our own team. Alphanet is committed to a motivated, trained and properly remunerated team. We also activate mechanisms that allow them to participate with ideas, proactive proposals and suggestions for improvement.
12. Environmental commitment
The protection of people must not only look to the present, but also to the future, and that includes environmental protection. All Alphanet products and services take into account the imperative need to contribute to reduce emissions, avoid waste of resources and ultimately contribute to a more sustainable world.